1.9.3

News

CMS - 1.9.3 - Motu Tane
 

Workplace Env

HKST has successfully developed training modules for the corporate environment in New Zealand and Australia. These now form the basis of the Canadian CCOSH workplace interactive training.

Our training modules focus on:

  • dealing with hostile or violent customers or clients
  • coping with a robbery
  • incident management for managers.

Using environmental research and practical experience, they provide a mixture of communication skills, emotional and psychological coping mechanisms, advice and guidance.  This proactive training reduces liability and stress by alleviating risk and enhancing the likelihood of successful outcomes for both individuals and organisations.

These modules are designed for on-line interactive multi-media and can be customised upon request for use with smaller groups.

Further Reading

PDF Icon NZ Department Of Labour's, Guide on Dealing With Violence in The Work Place (90kb)

 

Previous page: Travel  Next page: Worst Case - Page 1